Seeking God Knows What

Since we filed, I decided that I would answer the phone calls coming in from our credit cards due to our missed payments, so I can give them our filing information faster than if I had to wait for them to received the official notice.  Once they know, they are required by law to stop calling.

Two things strike me as funny:

1.  I know they do automated dialing but do they really think that when people answer these calls, they are going to sit and wait on hold for “An important message from X credit card”?

2.  I answered a call from one, which was completely automated:

 Press 1 to verify who I am. 

Enter my last four digits of my Social Security number.

Press 1 to make a payment

Press 2 to make payment arrangements

Press 3 to say that a payment has been sent

Press 0 for an credit advisor

I follow the instructions and press 0 to pass on our information.  The automated voice says please hold.  I hold for less than 10 seconds.  A new voice then responds “We’re sorry.  Our office is now closed.  Please call back during our regular business hours.”

Gotta love it